Last updated: 6 August 2026
1. Website enquiries
Submitting a form or sending a message through this website is an enquiry only. It does not create a confirmed booking until Henderson Tours has accepted the request and the parties have agreed to the required arrangements.
2. Quotes and availability
Prices and availability may depend on travel dates, passenger numbers, route, service providers and other booking details. A quote may be subject to a validity period and may change if the information supplied by the customer changes.
3. Booking confirmation and payment
Any deposit, payment schedule, cancellation terms and confirmation requirements will be communicated for the specific booking. Customers should review those details before making payment.
4. Customer responsibilities
Customers must provide accurate names, contact details, travel dates, passenger information and any requirements that could affect the service. Travellers are responsible for valid identification, passports, visas and other documents required for their journey.
5. Changes and cancellations
Requests to change or cancel a booking should be made as early as possible. Fees or restrictions may apply depending on the transport, flight, accommodation, rental or tour provider involved.
6. Third-party services
Some services are supplied by third-party providers. Their own conditions, availability rules, baggage limits, cancellation policies and operational requirements may apply.
7. Website content
Website information is provided for general guidance. Destination images are illustrative and do not guarantee a particular itinerary, vehicle, accommodation property or travel experience.
8. Contact
For questions about a quote or booking, contact Sharon on +27 69 539 4799, Steven on +27 73 703 3715, or email Lydia.mulinda@yahoo.com.